Administrator - Service Department - Wednesbury, United Kingdom - Cushillo Personnel Ltd

Cushillo Personnel Ltd
Cushillo Personnel Ltd
Verified Company
Wednesbury, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Administrator required working within our service department for our manufacturing client based in Wednesbury.

We are looking to recruit a Service Administrator to assist and support within the Service department in the coordination of engineers visits tomeet our customers' requirements.


Working as part of our Service department you will provide effective coordination and liaison with other departments to ensure highest levels of customer service is provided to our clients.


Duties include:


  • Take telephone calls from customers and service engineers
  • Input service jobs onto the system
  • Plan engineer's weekly diary
  • Liaise with customers on service bookings and general communication
  • Raising invoices
  • Update customer database
  • Raise purchase orders onto suppliers and monitor deliveries
  • Organise plant equipment for service visits
  • Liaise with other internal departments
  • Administration duties within the service department generally
  • Other duties as requested by the directors and partners.

Experience & Skills required:


  • Previous background in service administration or customer administration and experience of dealing with customers in a professional manner.
  • Enthusiastic team player
  • Ability to communicate with Internal and External customers and suppliers
  • Attention to detail
  • Be committed to providing 100% customer service and company objectives

Working Hours: 37.5 hour week 0830 and 1700, Monday to Friday.


Salary Guide:
£20k to 23k per year depending on experience
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