Porter (Lates) - Cambridge, United Kingdom - St Edmund's College
Description
Porter (Lates)
£23,877 (£12.52 per hour starting rate)
Permanent, Full Time - working predominately 2:30PM to 11:00PM on a 5 on 3 off shift pattern.
The role of Porter is very varied, from being the first point of contact for students, Fellows, staff, and visitors' queries.
The Porters' Lodge provides a vital role in the running of the College.
They are expected to provide a professional, friendly, and welcoming reception style service, whilst also overseeing the College rules and regulations.
Job responsibilities
- Greet visitors acting as the first point of contact.
- Provide a welcoming checking in service for students, guests and staff whilst ensuring access control.
- Check vehicle parking rights, issuing notices, and reporting accordingly.
- Answer and redirect phone calls as required.
- Carry out security patrols and having an oversight of the security cameras.
- Be aware of individuals on site and challenging unknown persons.
- Record deliveries and sorting/franking of parcels and post.
- Accurately record payments from students and visitors.
- Make room bookings.
- Proactively support all college events as required.
- Providing first line support for welfare issues and escalating as appropriate.
- Respond to alarms and other health and safety requirements (as appropriate).
- Experience in customer service.
- Experience of Microsoft Word, Excel and a willingness to use other IT systems.
- Trained First Aider (or willingness to train)
- Trained in the use of Evacuation chairs (or willingness to train)
- Mental Health First Aider (or willingness to train)
- Understanding of confidentiality
As well as a great salary and friendly team you will also receive:
- Working daily allowance for food and drinks
- Free car parking (where available)
- 25 days holiday plus bank holidays (increasing with length of service)
- Generous pension contributions
- Discounts at restaurants, shops & more
- Use of the onsite outdoor gym
- Death in service
- Access to LinkedIn Learning & Business Disability Forum
Job Types:
Full-time, Permanent
Salary:
From £23,877.00 per year
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Free flu jabs
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (required)
Work Location:
In person
Application deadline: 29/02/2024
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