Facilities Helpdesk Manager - Leeds, United Kingdom - 4Recruitment Services

4Recruitment Services
4Recruitment Services
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
_
Facilities Helpdesk Manager_


Ref:
JMNX36008


Locations:
Crown point, Leeds - LS9


Starting:

ASAP

Duration:
Temp to Perm


Hours:
Monday to Friday, 8am till 5pm


Pay:
£17ph paid weekly via umbrella.


Duties:

Responsible for the efficient and effective performance of the Helpdesk function.


Coach and support Helpdesk Team Leads in the daily management of the Helpdesk Advisor teams, ensuring service delivery is in line with contractual SLAs.


Delivery of a 'One Team' approach through consistent process delivery, training, education and upskilling, ensuring an active Training Needs Analysis for all is answered through the development and execution of a live plan, to support the delivery of worldclass customer service.

Recruitment is done in line with safe recruitment practices. 4RS is an equal opportunities employer.

If interested, please submit an updated CV for consideration
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