Customer Service - Oxford, United Kingdom - Fox Morris Group
Description
Fox Morris are working with Oxfordshire County Council in relations to finding a Customer Service Advisor to start work ASAPResponsibilities
- Act as a key account holder for communications and engagement activity for several major projects and programmes, taking responsibility for their public profile and for senior internal stakeholder relationships.
- Develop and implement communications and engagement plans for projects and programmes to meet corporate and service priorities.
- Provide the highest standards of professional communications, engagement and consultation advice and support to service leads and councilors.
- Protect and promote the strategic programmes' work and reputation using the full communications, marketing and engagement mix.
- Work with the communications and engagement manager and senior communications and engagement officer to ensure effective, legal and safe management and delivery of relevant consultation and engagement activity.
- Horizon scan and monitor project and programme activity on media and social media channels escalating issues and concerns.
- Contribute to out of hours responses where needed.
Benefits of working with Fox Morris Group
Referral Benefit Scheme.
- Free compliance (DBS, training etc.)
- Single point of contact consultant.
- 24h support.
- Regular communication updates.
If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.
Salary:
£12.33-£12.50 per hour
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
Customer Service: 1 year (required)
Work Location:
One location
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