Contract Manager - London, United Kingdom - Invictus Group Ltd
Description
A leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in West London.
As an Account Manager you will be responsible for delivering the full suite of Hard services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained.
Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new servicelines and product offerings.
Key responsibilities are as follows:
- Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives
- Maintain customer relations including progress meeting, site visits, and obtaining referrals
- Managing & having accountability for the P&L and maintaining agreed profit margins
- Managing a team of M&E engineers and contract support workers effectively to maximize the performance of the company
- Assist in the preparation of standard operating procedures, emergency and contingency plans
- Ensure the provision of healthy and safe working conditions and regularly review the H&S policy
- Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are rewon on retender
Person Specification
- Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable.
- A qualification in health & safety (NEBOSH, IOSH) is desirable
- Strong commercial acumen is essential, and experience of managing a P&L is preferable.
- Excellent communication and management skills are essential
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