Receptionist - London, United Kingdom - One Welbeck Endoscopy

Description

We are seeking a dynamic and motivated part time Receptionist to join our team at OneWelbeck Endoscopy Centre in central London.

This is a rare opportunity to work with a group of leading consultants and industry experts from the early stages of a completely new unit.

You will be employed by
ASI London A Limited, located at OneWelbeck Endoscopy Centre and joining us as we embark on an exciting journey with a tremendous personal and professional development opportunity.

Physician partnership:
We believe Physician partnership is key to delivering a top-quality service.

Our physicians are experts and leaders in their field, and are fully engaged with the management of the unit, making significant investments to ensure we deliver the very best care.

Specialised operating model:

Our operating model is designed to meet the needs of GI patients only, by focusing our activities we will achieve: better patient experience; superior quality outcomes; higher efficiency.

Network benefits:
Working with our corporate partner we have ambitious plans to grow an international network of centres. As we grow, we will leverage the benefits of scale to maximise our effectiveness and operational efficiency, e.g. centralised purchasing, central IT support, etc.

***: Underneath the supervision of the Centre Director responsible for areas such as welcoming patients, entering data on the system, taking payments & reconciliation, provide excellent customer service.

To promote a favourable image of the Centre to physicians, patients, insurance companies, and the general public.


EDUCATION/EXPERIENCE:

Good general education to GCSE level

Experience in healthcare setting

Basic computer skills


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Welcomes patients

Takes payments accurately

Provides excellent customer service

Has good knowledge and understanding of the endoscopy schedule and the format utilised by the centre

Keeps patients informed about delays

Ensures that all required documentation is obtained from all patients

Ensures that all patients receive needed information prior to procedure

Works effectively with the rest of the team

Provides accurate, timely and responsive information to patients, Physicians and other stake holders

Coordinates processes and route all paperwork as required to meet the facility requirements

Ensures efficient telephone communication

Follows all written protocols and procedures of the Welbeck GI Endoscopy Centre

Answers questions and provide information to patients as it relates to procedure scheduling and documentation

Performs all job functions in a compliant manner

Collects payments and deductibles as directed

Processes payments in accordance with the protocol

Demonstrates courtesy and helpfulness toward patients and their families

Attends all mandatory training and relevant education as required

Regular and predictable attendance

Performs other duties as assigned


Cognitive Skills
Ability to multi-task effectively, efficiently, accurately, and with attention to details


Communication
Ability to effectively communicate

Ability to respond to questions and professionally interact verbally and/or written with managers, co-workerspatients, and the general public


Teamwork
Work well with others - be a team member

Report observed or suspected safety violations, hazards, and policy/procedure non-compliance to Safety Officer or other designated person, following the Chain of Command

Participate in staff meetings, in-services, and continuing education as required

Full-time : 37.5 per week


Salary:
£ 25, £28,000.00 per year


Job Types:
Full-time, Permanent

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Job Types:
PART TIME - 25 hs / week, Permanent


Salary:
£ per year


Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Job Types:
Part-time, Permanent


Salary:
£16,500.00 per year


Benefits:

• Private medical insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location:
One location