Dental Receptionist - Dundee, United Kingdom - City Quay Dental Clinic
Description
What the role involves:
- Understand the vision and brand message for the practice
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Eye care vouchers for VDU users
- Career opportunities across the Dentex Health group
What we need from you:
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic peoplefirst attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package
About us:
This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects.
This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services.
The hours required are - Monday to Friday
The salary is £10.42-£11.00 per hour
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