Healthcare Assistant - Birmingham, United Kingdom - Karis Medical Centre

Description

Job summary:

Working under the direct supervision of a named senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care, including providing home visits to patients who are housebound as required.

Duties and responsibilities:

• Delivering a phlebotomy service, including home visits where required
• Blood pressure recording and equipment fitting for 24 hour machines
• Measuring weight and height (BMI)and offering lifestyle advice where appropriate
• Assisting with chronic disease management clinics working alongside our registered nurses.

• Injections

• Vitamin B12 injections, Influenza and Pneumonia vaccinations in accordance with protocols.
• Chaperoning and assisting patients where appropriate who are being examined or treated by another clinician
• Following agreed clinical protocols with referral to senior nurses or GPs as appropriate
• Maintaining and cleaning equipment used by the nursing team
• Assist in Health Promotion activities and promoting patient awareness.
• Participation in administrative systems in the Practice
• At all times there will be a need to maintain accurate records
• Attend and participate in Practice meetings
• Have a sound knowledge of the Practice's infection control policy
• Undertake any other additional duties appropriate to the post as requested by GPs or the Practice Manager

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management their own and others' health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.

This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process. Waste management including collection, handling, segregation, container management, storage and collection
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality
The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
• Work effectively with individuals in other agencies to meet patients' needs
• Effectively manage own time, workload and resources

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