Parts Advisor - Newtownabbey, United Kingdom - Mercedes Benz Truck and Van Northern Ireland
2 weeks ago
Description
Be a "Part of something" within a premium brand M-B Truck and Van are looking for a Parts Sales Advisor to work in our Mallusk dealership.
Shift pattern: 39 hours per week
Monday to Thursday, 08:30 - 16:45 & Friday 08:30 - 17:00 (39 hours)
Saturday overtime working will be on a rotational basis; 08:30 - 12:30, when competent 08:30 - 17:00 on a rotational basis.
Job Background and Purpose:
- To handle all customers/prospective customers in a prompt, helpful and efficient manner both on the telephone and in person
- Sourcing Mercedes-Benz commercial vehicle parts and process orders in a timely and accurate manner
- Communicating with customers, giving product advice along with promotions and offers
- Upsell products and vehicle parts accessories
- Assist with stock management and with general parts department duties
- Delivering excellent customer service to both internal and external customers
Aptitude, Values & Work Ethic:
- Positivity with the desire to learn and develop within the dealership
- A passion for vehicles
Essential:
- Previous automotive experience, preferably within a similar role
- IT literate with the ability to use Microsoft Office and navigate parts catalogues
- Excellent accuracy and attention to detail
- A good team player with the ability to work on your own initiative
- Commitment to delivering customer excellence
Desirable:
- Experience of using Kerridge/CDK or a dealer management system
Benefits:
- Competitive salaries with a clear pay structure in place as you develop
- Annual leave entitlement that increases with service
- A friendly facepaced work environment
- Continued Mercedes-Benz accredited Training & Development to include Electric Vehicle Technical Training
- Employee activities & events to recognise going the extra mile
- Group profit share scheme
- Death in service benefit
- Overtime opportunities
- Onsite car parking
If you wish to join our market leading parts team, please submit your CV to Gillian McCrudden
-
MBNI are an Equal Opportunities Employer_
Job Types:
Full-time, Permanent
Salary:
£12.00 per hour
Benefits:
- Canteen
- Cycle to work scheme
- Free parking
- Onsite parking
- Profit sharing
- Sick pay
Schedule:
- Monday to Friday
Work Location:
In person
Application deadline: 25/06/2023
Reference ID:
PRTSAD0623
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