Customer Services Representative - Altrincham, United Kingdom - Aargon Enterprises Ltd

Description

About us

At Bright & Beautiful, we deliver dedicated housekeeping services to homes across the UK and believe in hiring positive, hardworking team, who can meet our high standards of customer service.

It is important to us that every employee feels valued for their talents and hard work, so if you are looking to join a company that will reward your skills and dedication, and to work alongside a friendly, dedicated team of professionals, Bright & Beautiful is right for you.

Would you like to be part of a positive, hardworking team? Do you like your day to have plenty of variety? Do you enjoy customer interaction? Do you have admin or customer service experience? Do you have an eye for admin detail with great organisational skills?


Could this be the ideal role for me?

At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family.

We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you.

Your role will be office based, assisting with the day to day customer service and office management of the business.

You will be speaking to clients daily, gathering feedback and resolving their queries, as well as helping the business owner & management team to develop the business by helping to win new clients.

You will undertake the administrative tasks involved with team and clients.

You will also require the following skills and experience:

• Customer service experience
• Complaints handling
• Soft sales skills are advantageous
• A positive and courteous attitude
• An energetic and efficient approach to work
• A great people person
• Excellent organisational skills
• Can remain calm and collected even under pressure

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Has good IT skills; as well as being confident using Microsoft word & Excel

• Can speak, read and write in fluent English

Our Business

Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing, with the highest standards of security and service Our team are the face of our business and are experts at providing tailored housekeeping solutions.

We are a busy place with a relatively fast pace of work, are you a quick learner who can bring skills to the table?


If you want to contribute to our award-winning business, we would love to hear from you. Please click APPLY below to register your interest in the role of Customer Service Representative

Job Types:
Part-time, Permanent


Salary:
£13,000.00-£15,000.00 per year

Expected hours: 20 per week


Benefits:

• Company events
• Company pension
• Health & wellbeing programme
• Onsite parking

Schedule:

• Day shift
• Holidays
• Monday to Friday
• No weekends

Supplemental pay types:

• Loyalty bonus

Education:

• GCSE or equivalent (preferred)

Experience:

- customer service: 4 years (required)


Work Location:
In person


Reference ID:
CSR1123