Business Support Officer - Cambridge, United Kingdom - Fox Morris Group

Fox Morris Group
Fox Morris Group
Verified Company
Cambridge, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Business Support Officer - Cambridgeshire County Council

We are looking for a
Business Support Officer will be based at:
Main accountabilities


BUSINESS DELIVERY

  • Undertake daily activities as directed by the service
  • Provide flexible cover for other service when required
  • Adhere to business processes to achieve a quality and consistent service.
  • Share best practice
  • Support changes that impact the Business Support workforce
  • Ensure an accurate, confidential and effective service by maintaining systems and security of information in accordance with the policies and procedures of the County Council and relevant legislation

CUSTOMER SERVICE

  • Proactivity deal, provide solutions and signpost incoming communication by liaising with staff, families and professionals to provide information, advice or support, as directed by the service.
  • Record, investigate and sensitively resolve customer enquiries, through to solution and referring complex matters to line manager for advice where appropriate
  • Support and advise teams and colleagues and impart knowledge and expertise
  • Provide constructive challenge as appropriate
  • Support the cultural change within Business Support

TEAM SUPPORT

  • Support the service with organising, coordinating and where required minute meetings to ensure timely and appropriate action
  • Provide support to Services following correct processes
  • Support service/ team work activity, initiatives and events ensuring active participation
  • Gather data as requested by the service and where possible provide analysis
  • Report to the SBO on relevant issues relating to the business
  • Provide support to managers with selfservice systems
  • Facilitate the service induction process
  • Undertake bookings relevant to the team

COMMUNICATION

  • Communicate messages clearly and appropriately
  • Attend team/ service meetings
  • Work with key partners such as LGSS and PCC as appropriate

FINANCIAL SUPPORT

  • Carryout/support all financial activities within service area
  • Reconcile spends against expenditure
  • Adhere to CCC financial policies
  • Support and help the service to manage and forecast year end expenditure
  • Actively promote cost affective expenditure in accordance with Council Budget requirements
  • Contribute ideas and efficiencies to deliver savings

GENERAL

  • Support audits, inspections, reviews and new operating systems as and when required
  • Advise and inform others on matters relating to own job or section or directorate
  • Work across the directorate as required.
  • Ability to travel.
If you are looking for a new role or would like further information, please send across your up to date CV


If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee
.


Look forward to speaking with you,


Job Types:
Full-time, Temporary contract

Contract length: 3-6 months


Salary:
£11.00-£13.30 per hour


Benefits:


  • Company pension
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

Minute Taking: 2 years (required)

  • Finance: 2 years (required)
Local Authority: 2 years (required)

Work Location:
Hybrid remote in Cambridge

Reference ID:
Business Support Officer - Cambridgeshire County Council
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