Senior Elearning Specialist - Birmingham, United Kingdom - RICS
Description
Senior eLearning Specialist
Location:
Hybrid - Remote with travel to RICS offices as and when required
Job type:
Permanent
Salary:
£35,000 to £39,000 DOE
Job Purpose
The Senior eLearning Specialist will have responsibility for the development of RICS eLearning products as well as the delivery of BAU tasks and providing customer support related to course materials and Moodle LMS.
As a Senior eLearning Specialist, you will also have responsibility for the line management of the junior eLearning Specialists within the team.
Key Responsibilities
- Line management of two eLearning Specialists
- Develop eLearning courses in Articulate Rise and Storyline as per agreed timescales and quality standards
- Support the Manager and Head of Product Development in project planning and Liaise with SMEs during the product development phase when needed
- Update or fix errors in existing eLearning SCORMs and Moodle pages
- Manage and maintain eLearning assets in MS SharePoint as per version control standards
- Manage assigned projects by updating progress in the project management tool and raising risks and concerns in a timely manner
- Provide quality customer support to members and nonmembers via support inbox as per SLA's
- Support the manager with inbox reporting
- Support the delivery of BAU tasks and ad hoc projects
- Champion change by proactively collaborating in the improvement of products and processes with a focus on member satisfaction and engagement
Experience / Skills Required
Essential
- 12 years line management experience
- 45 years Articulate Rise and Storyline
- Adobe Illustrator, In-Design and Premiere Pro/After Effects
- MS Excel (Intermediate to advanced)
- Experience with LMS systems
- Strong attention to detail and highly organised
- Customer service excellent written communication
- 12 years project management
- Agility and flexibility to manage changing priorities
- Ability to work in a fastpaced commercial environment
Desirable, but not essential
- Some knowledge of learning theories and andragogy
- Moodle LMS as an administrator (no coding knowledge required)
Who Are We?
As a globally recognised professional body, everything we do is designed to effect positive change in the built and natural environments.
Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.
Our work with others provides a foundation for confident markets, pioneers better places to live and work and is a force for positive social impact.
With over 134,000 highly qualified trainees and professionals, and offices in every significant financial market, we are ideally placed to influence policy and embed our standards within local marketplaces in order to protect consumers and businesses.
In doing so, we can innovate and progress the development of spaces and places so they are fit for future generations, in addition to the challenges faced in the present.
Benefits
- £35,000 to £39,000 annual salary DOE
- Remote/flexible working
- Private medical insurance
- Income protection
- Life assurance
- Aviva Group Personal Pension
- Eye test vouchers
Please make sure you have the correct right to work in the country the role resides in.
Job Types:
Full-time, Permanent
Salary:
£35,000.00-£39,000.00 per year
Benefits:
- Company pension
- Life insurance
- Private medical insurance
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Work Location:
Hybrid remote in Birmingham
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