Customer Service Advisor - Dukinfield SK
Only for registered members Dukinfield SK, United Kingdom
1 month ago
Job summary
An exciting opportunity has arisen to join a leading manufacturer based in Dukinfield. With ambitious growth plans to be achieved, they seek an exceptional individual who can hit the ground running and join them on their journey.
Responsibilities
- Answering in-bound calls
- Managing customers' expectations and providing an excellent level of service at all times
- Taking customers orders on the phone and processing them on the SAGE system
- Processing internet orders and administering the website tracking system
- Raising and progressing internal orders for manufacturing to process
- Raising and progressing external orders for product to fulfil customer orders
- Responding to customer queries in the appropriate manner and ensuring the customer is satisfied with the result
Qualifications
- A minimum of 2 years' previous experience in a similar role
- 1 years previous experience of using Sage SOP/POP
- Excellent typing skills
- Proficient in MS Office programs - Outlook, Word, Excel
Job description
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