Maintenance Co-ordinator - Sutton, United Kingdom - RG Recruitment

RG Recruitment

Verified Company

Sutton, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Maintenance Co-ordinator / Helpdesk Administrator
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Employer: Commercial Property Maintenance Company

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Location: Sutton, Greater London

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Salary:
£27,000 - £30,000 per year
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Package: 29 days paid annual leave, employer pension, discretionary annual bonus, private healthcare scheme, regular pay reviews, genuine progression opportunities, casual dress code in the offices, free on-site parking, social, sociable & friendly environment.

We are recruiting for a well-established commercial maintenance company, serving a range of clients across all trades (electrical, HVAC, plumbing, carpentry, general fabric maintenance etc).

We are seeking x2 Maintenance Co-Ordinators / Helpdesk Administrators to join the team, based in Sutton, Greater London.

The Helpdesk Administrator will play a crucial role in ensuring the smooth running of our ProNett system, which is used across a range of clients.

You will be responsible for responding to client requests, managing work orders, scheduling appointments, and tracking progress on jobs.

Responsibilities:

Respond to client requests in a timely and professional manner
Manage work orders and ensure they are completed within agreed timescales
Schedule appointments for maintenance and repair work
Liaise with clients and internal staff to ensure jobs are completed to a high standard
Track progress on jobs and provide regular updates to clients and internal staff
Provide excellent customer service and build strong relationships with clients

Requirements:

Excellent communication skills, both written and verbal.
Ability to multitask and prioritise workload.
Strong organisational skills and attention to detail.
Ability to work well under pressure.
Experience within a property maintenance company/role would be advantageous.
Experience with ProNett or a similar system would be advantageous, but not essential.
Previous experience in a customer service or administration role would be desirable.

We offer a competitive salary of £27,000 - £30,000 per year, as well as opportunities for career development within the company.

If you are a proactive, customer-focused individual with a passion for delivering excellent service, we would love to hear from you.

Job Types:
Full-time, Permanent

Salary:
£26,000.00-£30,000.00 per year

Benefits: