Hotel Receptionist - Bristol, United Kingdom - Quarter

Quarter

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

As
part time Hotel Receptionist, you will need to be friendly, sales-driven and confident.

You will take pride in your work and will ensure that each of our guests has the best experience possible.

This is a part time position (24 hours per week) and will be located at The Rodney Hotel in Clifton Village, Bristol.

Key information for the part time Hotel Receptionist job:

Salary:
£14,462 per annum plus uncapped bonuses (on average around £80-£100 extra per month, however the uncapped nature of the bonus means that our top performers can expect to take home even more than this)

Hours:
Part time, 24 hours per week worked to a rota that will include evening and weekend work (you will have between 1.5 and 2 weekends in 3 off)

Shift times: 3 shifts per week, comprising a combination of early shifts (approx. 7am - 3pm) and late shifts (approx. 2pm - 10pm)

Overtime:
Agreed overtime is paid at a rate of £12 per hour. Non-agreed overtime is not paid, but may be taken as time in lieu with the agreement of your manager.

Quarter is an established, independent community of hospitality businesses that has been satisfying customers and guests for over 60 years Whilst you will be working hard, you will also be working within a friendly and welcoming team.

There is a lot for our receptionists to learn, but a lot to gain from the role as well

Company perks:

Uncapped bonus scheme on average you can expect to take home around £80£100 per month in bonuses, but our top performers achieve even higher than this
20%50% company discounts in our restaurants and friends and family discounts in our hotels
Free meal on shift
Uniform provided
Great development and fantastic opportunities for progression you will be considered for Head Receptionist after 3 months and will have a pay review after 6 months

About our ideal part time Hotel Receptionist:
You are friendly, confident and passionate about providing fantastic customer service to our guests. Youll be a team player willing and able to help out where needed and support your colleagues. You are motivated by meeting targets and are sales driven. Youll also enjoy the more administrative side of the role and will have fantastic attention to detail and the ability to anticipate what guests need

You will, ideally, have good availability to work either an early shift (7am - 3pm) or late shift (2pm - 10pm) on a mixture of weekday and weekend days.

We can be flexible to work around other commitments within reason

What youll be doing as part time Hotel Receptionist:
Reporting to the Hotel Assistant Manager, you will be involved in:

Delivering excellent customer service for our guests no day is the same
Making room sales and meeting sales targets Checking guests in and out taking payments and processing correctly
Handling guest enquiries and helping our guests have the best stay possible
Admin duties

This is not a role that can be worked remotely, so successful applicants need to be able to work within the chosen hotel.