Transport Officer - London, United Kingdom - London Borough of Hillingdon

London Borough of Hillingdon

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job number

AS00019
Location

Harlington Road Depot, 128 Harlington Road, Depot Hillingdon, Middlesex,, London UB8 3EU
Directorate

Adult Services
Job Type

Social Care/Work
Contract Type

Permanent
Working Hours

Closing date

11 September 2023
About us

At Hillingdon we're proud of our commitment of 'Putting our residents first', ensuring they're at the heart of everything we do We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.

With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners.

Embarking on a journey of continuous improvement, we've set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.

Working at London's second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention - but it's enough to keep us busy and ensures no two days are the same

What does a Transport Officer do at Hillingdon?

We are now looking to appoint an enthusiastic and dedicated individual to Transport Officer - (Hybrid Evaluator/Scheduler) Policy, Risk Assessment & Monitoring/Scheduling within Passenger Services.

To provide an effective cross-function role that supports as required, the day-to-day Scheduling operations for SEN and ASC users transport in addition to Policy, Risk Assessment and Monitoring activities.

Manage LBH Passenger Assistants utilised for the movement of passengers for ASC and SEN and for the LBH courier service, including daily resource management to ensure planned and unplanned absence does not impact on service delivery.

Ensure that staff, vehicles, and service delivery attain the highest professional standards, and that all aspects of transport operations are safe, legal, cost-effective, and focussed on the needs of passengers, clients and service commissioners.

The role will provide an effective reception process for the passenger travel assistance service ensuring that children with SEN and adult social care clients entering the service are consistently checked for eligibility to receive service against Council policies, have their individual needs assessed effectively and have the most appropriate, most cost effective form of travel assistance allocated (in line with policy and legislative requirements) including the use of independent travel training where this is appropriate.

This position is an exciting opportunity for someone who is proactive and committed to driving change, continual improvement and passionate about positively developing our current service provision.

The post holder will work closely with the Team Leader - Operations and wider team of varied transport professionals in delivering the Council's passenger transport service whilst championing organisational cultures.

This is an important role as the post holder will be responsible for a large and varied portfolio of transport arrangements relating to the assistance, provision enablement and safe transportation of children, young people and vulnerable adults.

The role also requires the ability to innovate and drive change through best use of technology and an understanding of effective process management.

About you

Demonstrable experience of successfully working within a transport provision environment. A good understanding of legislative requirements and practical operation within a transport service is also required.

(Policy, Risk Assessment and Monitoring)

The role will require you to act upon day to day issues regarding safety and appropriateness of travel arrangements and to work with the Passenger Service Team to ensure that transport remains effective where appropriate.

Further, to recognise opportunities and deliver change for clients to achieve independence where those clients have developed significantly and would benefit.

Please refer to the attached job profile for further information on the position. You are required to demonstrate strong examples of how you meet the job requirements and person specification.

(Operations)
To manage the day-to-day operation of passenger transport for SEN and ASC transport. Ensure effective management of available resources to deliver a timely and efficient passenger transport service.

To ensure that individuals are supported to travel as independently as possible, and all transport provided is delivered with to ensure the comfort, safety, dignity and wellbeing of passengers is maintained at all time.

What we offer

We offer a range of Company benefits.

These vary according to the business area and role but may include: