Account Executive - Bury St. Edmunds, United Kingdom - Granite Building Warranties Ltd

Description

Job Summary

Granite Building Warranties Ltd are an Independent Specialist Insurance Broker of Latent Defect Insurance and we are looking for an Account Executive to provide Business Support to our successful growing team.

This role will require a confident, organised,enthusiastic individual with an excellent telephone manner and customer service skills.

Your role will involve processing new enquires, preparing quote letters and liaising with insurers and clients. Our clients include developers, builders, self-builders, construction companies, architects, project managers and solicitors.

You will need tobe passionate about customer service, have a strong work ethic and work as part of our team to meet company targets.

Full training will be provided to meet the standards of the Financial Conduct Authority.


Responsibilities

• Overall support to the Sales Team
• New and existing business processing
• Inbound and Outbound call handling
• Dealing with customer enquiries and queries
• Preparing quote letters
• Arranging building surveys and following up report actions
• Maintaining database

Requirements:

• Previous experience
• Customer service skills and experience in property, insurance or construction would be advantageous, but not essential
• Full training will be provided
• Excellent knowledge of MS Office
• Fast learner and passion for Customer Service
• Both strong written and verbal communication skills

Benefits

• 20 Days Holiday, plus Bank Holidays
• Private Health Care after 12 months
• Nest Pension Scheme following successful probation
• Opportunity for career progression, with scope for promotion
• Opportunity to train and take exams for Chartered Insurance Institute (CII) Qualifications

The working hours will be 08:30-17:15 with a 45-minute lunch

Monday to Friday - No weekends

No remote working


Job Types:
Full-time, Permanent


Benefits:

• Company pension
• Onsite parking
• Career progression

Education:

• A-Level or equivalent (preferred)