Rail Service Engineer - Leeds, United Kingdom - Fusion People Ltd

Fusion People Ltd

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Service Engineer

Location:
Covering Leeds / Hull / Southern Newcastle

Duration:
Permanent

Salary:
£35,000-£36,000 per annum + on-call bonus & overtime

Shifts:
Days

We are currently recruiting for a Service Engineer for a permanent position working within the Rail industry to cover Leeds / Hull / Southern Newcastle.

The key aim of the role is to conduct the required support for our client's customers and products at both their UK site & customer locations.

The Product Support Engineer is a key role to ensure that our client's products and services are meeting our customers'expectations throughout their life cycle.

Key Duties & Responsibilities:
Delivery

Carry out appropriate modification programmes on Company products. The scope of this activity includes initial preparation of work (tools, parts etc.), day to day liaison with customers and keeping accurate, concise records of work completed.
Working with the Project Management team on site or at depots to deliver projects within the budget and on time.
Ensure that all drawings, tooling, fixtures, test equipment are fit for purpose & available prior to commencement of a job.

Quality, Health & Safety

Comply with Company and statutory Quality, Health & Safety, Environmental and other policies and procedures.
Ensure engagement and actively participate with Health & Safety management processes.
Ensure that investigations and reports on failed / defective components are carried out in line with policies & procedures in a timely manner.

Customer

Identify revenue opportunities and report to the PSE Coordinator.
First line dealing with complaints made by customers, stepping in and supporting as necessary. Escalating at the earliest opportunity as required.
Develop and maintain positive working relationships with current and potential customers in such a manner as to maintain the reputation of the Company as a world class supplier of railway equipment and systems.

Continuous Improvement

Identify methods of improvement within the area of responsibility (increased efficiency, decrease throughput time, etc.).
Implement 5S methodology wherever possible during on / offsite operations in conjunction with PSE Coordinator and Continuous Improvement Engineer as required.
Actively participate in company group deployment of improvement initiatives (WMS, new technologies, etc.).

Working Relationships
- iAM Team.

Customer location staff.
Health and Safety department

Requirements:

At least 2 GCSEs or equivalent at Grade C or above, including English Language and Mathematics.
Mechanical and/or Electrical engineering ONC, or NVQ Level 3 or equivalent qualification.
HNC/HND level / NVQ Level 4 / Foundation degree.

Skills, Knowledge & Experience

Outstanding technical attributes & an aptitude for fault finding.
Significant technical ability in area of expertise (relating to our products).
Good understanding of Health and Safety legislation.
Ability to train others.
Sound IT skills (particularly MS Excel and Laptop/Tablet computers)
Ability to compile technical reports.
Ability to efficiently organise own work load.
Ability to work autonomously and as part of a team.
Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies onour website.