Send Officer - Woking, United Kingdom - Surrey County Council

Surrey County Council

Verified Company

Woking, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

The starting salary for this position is £24,977 per annum based on a 36-hour working week.
We offer a
thorough induction and there is always
support and guidance on hand. Our teams are cohesive and provide ongoing
peer support. There are lots of opportunities to develop in the role with ongoing training. Additionally, there are often opportunities to progress within the service to more senior positions.

If you are passionate about supporting children and young people with Special Educational Needs and Disabilities and are ready for a challenge - we've got a great opportunity for you

Rewards and benefits

26 days' holiday per year, rising to 28 days after 2 years' service and 30 days after 5 years' service
Option to buy up to 10 days of additional annual leave
An extensive Employee Assistance Programme (EAP) to support your health and wellbeing
Up to 5 days of carer's leave per year
Paternity, adoption and dependents leave
A generous local government salary related pension
Lifestyle discounts including gym, travel, shopping and many more
2 paid volunteering days plus 1 team volunteering day per year
Learning and development hub where you can access a wealth of resources

About the team

We have recently undergone a rapid transformation and we're now looking for people with drive, great communication skills and initiative to help us in our mission.

This is a challenging, but genuinely rewarding area of work where you will have a direct impact on the educational outcomes of Surrey's children and young people.

About the role

Working closely with your colleagues in our SEND Teams, you will play a key role in supporting the families of children with special educational needs and disabilities; providing bespoke delivery plans that best assist the child and their family.

You will use your passionate approach to drive forward improvement and your effective organisational skills to ensure the service you deliver is always the best it can be.

As a SEND Officer, you will be the first point of contact for all general SEND calls, dealing effectively with enquiries wherever possible, or referring to the relevant Officer as required.

What we're looking for

First and foremost; a great communicator You'll be spending a lot of time talking to parents, schools and other professionals; answering their questions and providing accurate information.

As such, we're looking for someone who can communicate (both over the phone and in writing) confidently, sensitively and courteously.

Due to the nature of the work we do there may be times where conversations can be challenging, so some experience of handing difficult situations will be needed here.

Some knowledge or experience of SEND and a willingness to develop this further
An ability to communicate well with colleagues and families
Excellent administrative and IT skills

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values
we follow.
Additional Information
The job advert closes at 23:59 on 14 December 2023 with interviews to follow.

Contact Details
**Our Commitment