Credit Controller - Glasgow, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Credit Controller

Duration:
Temp - ongoing.

Pay rate:
Competitive

Working hours/shift pattern: 37.5 hours per week Mon - Fri 9am to 5pm

Work Address:
Glasgow, G2 7AT

WFH/Hybrid/Office based:
office based - could go to Hybrid

Job Purpose:

Duties:

Manage financial accounts of external stakeholders, managing reconciliation and settlement of debtor and creditor ledger balances.
Record and maintain Business records in line with Company Procedure.
Escalate any issues with your designated branch to your Team Leader within reasonable timescale.
Assist with the resolution of unallocated cash, providing constructive feedback on issues which have resulted in misposting to unallocated cash.
Assist business with any queries they have and with the collection process offering support with letters, calls etc.
Hold regular forums with branches to raise or resolve any issues as they arise.
Provide updates to Business on outstanding premiums for their branches and deliver a monthly debtors status report to your allocated branches highlighting any potential bad debt risk/issues.
Facilitate training and support for less experienced members of the team.
Handle and process payment requests, including production of payment request packages in line with Gallagher policy.
Comply with Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Whistle Blowing, Treating Customers Fairly.
Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and Gallagher's shared values putting clients at the heart of our business.
Comply with Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Whistle Blowing, Treating Customers Fairly.
Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and Gallagher's shared values putting clients at the heart of our business.
Ad hoc duties as required.
Good understanding and working knowledge of Microsoft Excel, Word, Outlook.
Knowledge of insurance products preferable but not essential.
Experience of working within a SOX control environment.
Previous experience working in Global Financial Services management, insurance preferable.
Excellent attention to detail.
Excellent telecommunication skills.
Excellent customer service focus and empathetic awareness.
Good communication and interpersonal skills.
Experience in conflict management.
Multitasking and planning.
Ability to prioritise workload and plan.
Experience of operating to strict deadlines MS Office Proficiency.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.