Medical Secretary - New Milton, United Kingdom - Coastal Medical Partnership

Coastal Medical Partnership

Verified Company

New Milton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job summary

Coastal Medical Partnership is a newly formed group of GP surgeries serving 34,000 patients across 5 sites in Barton on Sea, New Milton & Lymington in Hampshire.

We are looking for a part time Medical Secretary to work in our Arnewood site site. We can offer a friendly and welcoming work environment & benefits package.

Main duties of the job

To provide an efficient and accurate typing and referral service for GPs and health professionals as required, using paperbased systems as well as electronic support such as ereferrals and iGPR
To manage and assist the completion of medical/insurance records.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To provide cover for members of the secretarial team during periods of sickness and annual leave.
To deal with worklists from hospitals if referrals have been rejected and dealing with them to move them forward.

Overview of your organisation
Coastal Medical Partnership has a skilled and experienced team of 25 GP Partners leading a team of 140 staff.

The practice is therefore well placed to be at the forefront of general practice, provide innovative and robust services, as well as provide development opportunities for the staff.

Although we are a large team, we work in 4 different 'pods', retaining the traditional 'family GP' elements within each of the individual buildings.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures

This will include:

Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified

Equality and Diversity / Safeguarding
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is nonjudgemental and respects their circumstances, feelings priorities and rights.

The post-holder will also ensure that Safeguarding of both vulnerable adults and all children is always at the forefront of their daily routine, to include:

Understanding and looking out for any safeguarding concerns that may occur.
Reporting these concerns to the appropriate person or persons.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to mainta