Ifa Administrator - Sevenoaks, United Kingdom - Blakemore Recruitment
Description
Main/Core Job Tasks & Responsibilities
- Preparation of New Business Files
- Submission of New Business files and also the data input of the recommendation and client details on the back office system.
- Post Sales pipeline/case submission chasing
- Manage Review process
- Book in client review (if required)
- Completion or management of completion of the portfolio review report
- Action the outcome of the review and audit of the review
- Client change of agency and information collection
- Diary management including booking appointments
- Ensure income reconciliation is correct and check income statements regularly
- Lead management
- Contact Client (if required)
- Update the back office system appropriately
- Feedback to marketing team or introducer (if required)
- Submitting requests to the business support team
- Completion of draft suitability reports
Responsibility
- Ensure their adviser meets with company standard compliance requirements.
- Ensure all service levels are met for relevant clients and audited correctly
- Ensure you understand their advisers business and activity target for the year and log/monitor the relevant figures associated.
- Ensure you understand the current business goals & objectives
- Ensure that all data added to the back office system is correct and up to date where available.
- Ensure that you understand workload requirements by associated group resources.
Knowledge
- Understand and demonstrate company standard level of skills on all applicable software systems
- Understand and demonstrate company standard level of knowledge of internal and regulatory compliance requirements
- Have suitable knowledge on Money Laundering, the company complaint process and TCF.
- Understand the Insight Service Proposition.
Job Knowledge & Experience
- Good Customer relations
- Good IT skills
- Excellent Time Management skills
- Attention to detail and accuracy
- Able to manage and initiate work load
- Good communication skills
- Knowledge within Financial services is an advantage
- Knowledge on IO would be desirable (back office)
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