Ifa Administrator - Sevenoaks, United Kingdom - Blakemore Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Main/Core Job Tasks & Responsibilities

  • Preparation of New Business Files
  • Submission of New Business files and also the data input of the recommendation and client details on the back office system.
  • Post Sales pipeline/case submission chasing
  • Manage Review process
  • Book in client review (if required)
  • Completion or management of completion of the portfolio review report
  • Action the outcome of the review and audit of the review
  • Client change of agency and information collection
  • Diary management including booking appointments
  • Ensure income reconciliation is correct and check income statements regularly
  • Lead management
  • Contact Client (if required)
  • Update the back office system appropriately
  • Feedback to marketing team or introducer (if required)
  • Submitting requests to the business support team
  • Completion of draft suitability reports

Responsibility

  • Ensure their adviser meets with company standard compliance requirements.
  • Ensure all service levels are met for relevant clients and audited correctly
  • Ensure you understand their advisers business and activity target for the year and log/monitor the relevant figures associated.
  • Ensure you understand the current business goals & objectives
  • Ensure that all data added to the back office system is correct and up to date where available.
  • Ensure that you understand workload requirements by associated group resources.

Knowledge

  • Understand and demonstrate company standard level of skills on all applicable software systems
  • Understand and demonstrate company standard level of knowledge of internal and regulatory compliance requirements
  • Have suitable knowledge on Money Laundering, the company complaint process and TCF.
  • Understand the Insight Service Proposition.

Job Knowledge & Experience

  • Good Customer relations
  • Good IT skills
  • Excellent Time Management skills
  • Attention to detail and accuracy
  • Able to manage and initiate work load
  • Good communication skills
  • Knowledge within Financial services is an advantage
  • Knowledge on IO would be desirable (back office)

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