Senior Broker - London, United Kingdom - The Ardonagh Group
Description
Purpose of the Role:
To facilitate the prompt placement of insurance/reinsurance contracts in accordance with the client's requirements and needs, in a timely manner, all in accordance with regulatory requirements and acting in the best interest of the client at all times.
Key Role Accountabilities:
- To place business into the Lloyd's, London, and international markets.
- To be accountable for resolving all business and accounts escalation queries.
- To keep the relevant Producer/Account Executive/BBU Technician informed as to the status of accounts and general business issues.
- To deal with new and renewal business, including midterm changes.
- To ensure compliance with relevant Company and Market Rules and Procedures.
- To ensure client and underwriter accounts are set up in compliance with Company Rules and Procedures.
- To input new business, renewals, and midterm changes onto the Company's workflow systems.
- To ensure that the Company's workflow systems are updated promptly to reflect the current status of any risk.
- To record and deal promptly with any telephone enquiries/other verbal enquiries, exercising own judgement, based upon knowledge and experience, as to when to refer to senior colleagues.
- To ensure completion of market sheets and other broking notes.
- To ensure files are completely accurate in accordance with Company Rules and Procedures.
- To report promptly any material changes to Divisional Forecast.
- To report breaches, errors & omissions, disputes, and complaints.
- To ensure compliance with the Company's Rules and Procedures and other management
Qualifications & Experience:
Essentials:
- Detailed understanding and knowledge of the Company's requirements regarding FCA rules relating to relevant customers.
- Detailed understanding and knowledge of general insurance and underlying legal principles.
- I.T. Skills
- MS Word, MS Excel, accurate data input is essential.
- ACII preferred.
- Ability to prioritise and organise own workload to ensure that deadlines are met.
- Ability to work under pressure without supervision.
- Ability to develop and sustain internal and external relationships.
- Team player.
- Ability to negotiate and construct effective written communications.
- Confident and effective telephone skills.
- Confidence to challenge senior colleagues.
Person Specification:
- Strong organisation skills
- Ability to show initiative
- Ability to work as part as a team, but also the ability to selfmotivate when working alone
- Ability to work under pressure and adhere to deadlines
- Willingness to follow procedures in full and not to take short cuts, even when under time pressures
- Confidence when dealing with external and internal communication
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