Service Administrator - Sevenoaks, United Kingdom - Engiinia Ltd

Engiinia Ltd
Engiinia Ltd
Verified Company
Sevenoaks, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
My client is a specialist in every aspect of lift design, installation, maintenance, and repairs, established in 2000.

They are an independent, British business with an in-house design department capable of crafting bespoke solutions tailored to unique building and customer needs.


Due to expansion and growth, they are now looking for a Service Administrator to be based at their office in Sevenoaks, Kent on a full-time permanent basis.

The role will involve;

  • Taking inbound calls from customers that require a site attendance.
  • Logging of callouts/service requests
  • Arranging callouts for Engineers
  • Coordinating engineer service visits and repairs for engineers ensuring maximum efficiency in terms of time and distance.
  • Raising appropriate paperwork for the Engineers.
  • Liaison with the customers to ensure that the work has been completed on time and to a satisfactory level.
  • Raising purchase orders with 3rd party vendors.
  • Updating status of inspections/callouts.
  • Compile weekly and monthly reports for management.
  • Monitoring service reports.
  • Carrying out quotations for repair works & invoicing.
  • Sourcing equipment from suppliers.
  • Completing spreadsheets from insurance reports.
  • Dealing with Web site enquires for service contracts.
  • Other adhoc administrative duties as necessary.


To be considered for the role, you will need to have a strong background in administration within an engineering environment; ideally one of which you are familiar with callout rota, emergency breakdown and maintenance visits.

This can be any field engineering discipline.


The role offer a basic salary package of up to £28,000pa, with working hours of Monday to Friday 08:00am to 05:00pm.

They offer 25 days' annual leave, plus Bank Holidays, free onsite parking and a company contributory pension scheme.


Job Types:
Full-time, Permanent


Salary:
£24,000.00-£28,000.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
In person

Reference ID: 558914
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