Client Representative - Newcastle upon Tyne, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Newcastle upon Tyne, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

We are looking for a Client Representative to join our team and play a key role in ensuring client satisfaction, resolving inquiries, and building strong relationships.


Responsibilities:


  • Serve as the primary point of contact for clients, addressing their inquiries and providing assistance
  • Build and nurture strong client relationships to foster trust and loyalty
  • Analyze client needs and recommend appropriate solutions or services
  • Collaborate with internal teams to ensure client satisfaction and timely resolution of issues
  • Provide product knowledge and training to clients as needed
  • Identify opportunities for upselling or crossselling

Experience:


  • Excellent communication skills, both written and verbal, to effectively communicate with clients and internal teams
  • Ability to build strong relationships with clients and provide exceptional customer service
  • Detailoriented with the ability to multitask and prioritize tasks effectively

Salary:
From £25,225.80 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

Application deadline: 13/11/2023
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