Service Coordinator - London, United Kingdom - Islington Bamer Advice Alliance

Description

Job Title
:
IBAA Services Co-ordinator

• Responsible to: Chair
• Hours: 21 hours per week
• Status: Fixed contract up to 31st March 202
• Salary: £28,799 per annum (Including ILW) prorata for 21 Hours per week
• Pension contribution: 3%
• Holiday entitlement: 25 days plus statutory holidays (prorata).

**The Job purpose of the IBAA Services Co-ordinator is to: - **- Work as part of the Islington BAMER Advice Alliance (IBAA) Team, you will coordinate IBAA's Services, principally the LBI and the Cripplegate Foundation-funded flagship Advice Project.

• Be responsible for coordinating, monitoring and reporting the London Borough of Islington (LBI) and Cripplegate Foundationfunded IBAA Advice Services Project.
• Liaise with appropriate voluntary organisations, Advice Agencies, and Islington Council.
• Work with other voluntary and nonvoluntary organisations based in Islington to jointly identify and develop new projects and programmes to sustain the work of IBAA.
• Maintain appropriate records, statistics and performance data to ensure that the progress of work towards the advice services targets is monitored and evaluated.
• Work with the IBAA Trustees to identify and develop new programmes and perform any other duties as may be agreed from time to time with the IBAA Trustees.
• Contribute actively to the development of the organisation. Liaise with the Chair and the Board of Trustees and support their efforts in the strategic growth of the partnership.

Key Resposibilities
**Advice Quality, to:
- *

• Support the IBAA advice workers by providing support, information and guidance within the Advice Quality Standard framework.
• Coordinate the advice services, ensuring it meets funding targets.
• Produce reports to the funder, and Trustees.
• Develop new and maintain existing systems and protocols to ensure IBAA Services are run efficiently and meet regulatory requirements.
• Play a role in operational planning and daytoday coordination of the partnership and IBAA Advice service.
• Remain up to date with a range of legislative and policy frameworks appropriate to the work of the IBAA Advice Project.

**Information and Training, to:
- *

• Ensure relevant staff and volunteers are kept up to date through regular briefings and training on key issues.
• Provide reports on Advice Project Services and contribute to fundraising as required.
• Take responsibility for the development of briefings and information in different formats appropriate to different audiences in the advice services project.
• Design and deliver training seminars to partners and advice services.

**Development and participation, to:
- *

• Participate fully in volunteers supervision, training, reflective practice and appraisal.
• Attend regular meetings and participate in other advice and staff team commitments and meetings as necessary.
• Contribute to the development of IBAA training programmes and facilitate training, workshops or other capacitybuilding activities.
• Participate in IBAA's events, and away days, and contribute to publicity work and advocacy where appropriate.

Developing and Maintaining Organisation's Official Website and other promotion Channels

• To have responsibility for the development, update and maintenance of the IBAA's official website
• Organising for an update of the website including designing, reediting, and collation of visual images and text.
• Regular updates of news/events, and other pages of the website.
• Present case studies on key issues identified by the IBAA partners.
• Provide an online guide to increasing and supporting volunteers in IBAA partners.
• Produce an archive of reports, statistics and quotations to enable IBAA partners better articulate their cases.
• Provide links to the websites of IBAA Partners, funders and other agencies and statutory bodies.
• Promotion and maintain the IBAA website. Monitoring website statistics.
• Design and circulate the IBAA regular E-Bulletin
• Develop and maintain regular activity on social media channels and increase the reach of IBAA via online platforms
• Design and carry out online campaigns to raise awareness about the work of the partnership and attract funders and partner

The closing date on
Monday the 7th of August 2023 at 1:00 PM.

Please note interview will be held in the week commencing the 14th of August 2023.

We do not accept CVs.

Job Types:
Part-time, Temporary contract, Fixed term contract, Temp to perm

Contract length: 6 months

Part-time hours: 21 per week


Salary:
£28,799.00 per year


Schedule:

• No weekends

Ability to commute/relocate:

• London, N7 6PA: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Work Location:
In person

Application deadline: 07/08/2023