Sales Support Administrator - Birmingham, United Kingdom - Vivalda Ltd

Vivalda Ltd

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Type:
Permanent - Full Time (Monday to Friday, 08:30 - 17:00)

Remuneration:
Competitive, dependent on experience

Benefits:31 Days holiday (including Bank Holidays, plus additional days for long service), a contributory pension scheme, life assurance, health cash plan, HSF perkbox and on-site parking.

Job Purpose:
The administrator will be responsible for setting up accounts for new customers and raising invoices using sage. You will also be responsible for inputting purchase ledgers for new suppliers, and supporting the sales team. General administration, sales and stock management will also be a key part of the role.

Key Responsibilities:

Resolving invoice queries for customers by liaising with internal stakeholders
Processing customer payments credit cards/cash payments and BACS.
Process sales orders using the accounts system and print delivery notes
Ensure goods received match invoices and process on to the accounts system
Allocate credit notes, obtain approval from Financial Director and process on accounts system
Check delivery notes and obtain proof of delivery from suppliers regarding materials
Ensure nominal codes are accurate
Produce and distribute invoices
Promote and maintain relationships internally and externally to deliver excellent customer service
Project tracking using Company software.
Work closely with the existing internal and external sales team to gain new opportunities for quotes.
Liaise with warehouse employees with regards to stock levels.
Monitor client accounts, ensuring goods are supplied in line with the agreed credit limits and payment terms.
Assisting the Branch Manager and Warehouse Manager with the administration involved with Health and Safety.
Booking stock on and off.
Assisting with the annual audit.
Learning the new ERP (Netsuite) system
Any other duties as required by management
Please note that this will change as the role and function to the business develops_

Person Specification:

Minimum 2 years' recent experience of Sage or Netsuite or similar accounts package
Confident with IT, particularly Microsoft Office Excel
Ability to coordinate multiple tasks simultaneously
Understanding of and commitment to provide a highest standard of customer service
High quality verbal and written communication skills
The ability to provide a high level of attention to detail and accuracy
A positive team player, with demonstrable ability to work collaboratively with colleagues

Desirable: