Supervisor - Front Office - London, United Kingdom - Sea Containers London

Sea Containers London

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Front Desk Supervisor - Sea Containers London

A Lifestyle Riverside Hotel on London's South Bank.

With a design reminiscent of a 1920s transatlantic cruise liner, award-winning food and drink outlets and an electric energy, Sea Containers London is the remarkable South Bank hotel.

It's a destination where glamour meets brutalism - and it's your London anchor on the River Thames.

Our Front Office Team take pride in creating a guest experience that is original, memorable, and totally one-of-a kind.

As Front Office Supervisor you will be the face of Sea Containers London, leading our team of Front Desk Agents in offering our guests their first warm welcome to the hotel, checking them in and out and ensuring that our guests are consistently offered phenomenal service throughout their stay.

As Front Office Supervisor, you will supervise and coordinate all Front Office related duties connected with arriving and in-house guests, ensure that all regular and VIP guests receive high quality, personalised service in an effective, timely manner, and maintain our guest satisfaction scores.

Why join us as Front Office Supervisor at Sea Containers? As a team, we love to have fun, with a focus on our wellbeing at the heart of everything we do.

In addition to a competitive salary, we offer a range of benefits that include:

Contribution towards Health Cash Plan
Increasing holiday allowance, based on length of service
Access to 'Perkbox' offering a range of discounts
Guest Experience after probation that includes 1 free night stay for 2 including dinner, breakfast, and a drink in one of our amazing bars
Discounted Employee and Friends & Family rates on rooms, restaurant and bars and in our sister hotels overseas (Europe and USA)
Discounts on treatments in our Spa, as well as tickets for our Curzon Cinema
Bespoke training programs (2 day special welcome program; English classes; Emotional Intelligence training among many more)
Quarterly Employee Award Ceremony with special accolades
Uniforms and inhouse drycleaning provided

INDHOTEL