Bookings Advisor - Shipley, United Kingdom - MI&Co The Portrait Studio

MI&Co The Portrait Studio

Verified Company

Shipley, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us
MI&Co is a very well-established quality portrait photography studio, based in Shipley.

We provide a first-class family portrait experience, creating special memories at key stages of people's lives, from babies to grandparents, with finished framed products often adorning our client's homes as treasured 'wall art' for generations to come.

We are family led, family oriented business and our growing, loyal team, is our biggest assett. For a creative industry we have many unique traits. we are both creative yet highly focused on success and business growth which is ever evolving. No two clients are ever the same and no day with us is ever boring. It's a fast paced, busy, focused and very positive team environment. We work hard, but laugh a lot - our team really is second to none. so Job satisfaction is very high along with team appreciation which has many benefits. Everyone works together towards common goals and we all share the same pride in the service we offer.

afterall; the finished framed portraits that we produce for peoples homes will be special memories for many years to come.

We are adding positivity to families lives. literally.

This is a fantastic part time job and an excellent place to work.
MI&Co is a very well-established quality portrait studio, based in Shipley.

We are proud to have built up a fantastic reputation for providing a truly excellent end product, with a memorable, enjoyable quality service from start to finish.

Our continued growth has now created an exciting opportunity for the right person to join our well established team a with this brand new role for a fantastic 'people person' who is an excellent communicator both over the phone and face to face.

About the Role:

Based at our studio / offices in Shipley the primary focus of this role is speaking to predominantly families / usually 'mums' over the phone (both outbound and incoming calls to both existing, new and potential new customers). The purpose of most calls is to make 'Bookings' in our diary of course, but there's much more to it than that... as this job is all about 'quality over quantity'; so you will be giving families lots of advice on what to expect from their 'Family', 'Couple' or 'Pets' Photo shoot their experience with us covering everything from the best time to book in their shoot with us to suit their family, through to what to wear and ideas to personalise their shoot, such as suggesting things like sentimental props or accessories to show their own personality, hobbies or interests. Additionally you will be explaining special offers and giving an idea of pricing and products expectations to prepare the customer before they attend their shoot with us.

You will also cover various face to face reception duties, such as meeting and greeting families upon their arrival at the studio and making people feel very welcome.

Helping with customers collections of their finished products and taking payments, processing vouchers plus other basic admin duties behind the scenes.

This is an ideal job for someone who is a strong communicator, who likes talking to people of all ages and would love to become part of a well-respected team, joining a successful growing business and work within a fantastic, friendly, highly positive environment.

Has past experience in a customer service or sales environment.
Is focused and able to work on their own, with & without supervision
Is able to demonstrate exceptional customer service skills
Is confident with an excellent clear voice and friendly manner
Possesses a highly positive and enthusiastic personality
Is well presented
Has good positive persuasion skills, 'but not pushy'
Has good IT and admin skills
Loves people (and also potentially pet Dogs) and loves talking
Has an interest in creative industries, such as interior design / photography

- **How to apply:

- **_

1. _
Please visit our website for more information about our company_

-
2. Forward your fully up to date CV_

3. _
PLUS_
attach a separate personalised covering letter _

- *This must clearly state..._

A) Why the this job specifically appeals to you_
B) Why 20 hours per week works for you or would you prefer more? (which may be an option) & how flexible is your availability?.. e.g. for this particular role we can potentially offer shifts midweek, mornings, afternoons, early evening's, Saturdays etc_

Job Type:
Part-time

Part-time hours: 20 per week

Salary:
£10.58-£13.50 per hour

Benefits: