IT Technician - Henfield, United Kingdom - Clearwater People Solutions Ltd
Description
Our client is currently looking for a skilled IT Technician to maintain their IT infrastructure whilst being able to confidently support the day to day running of end users.
This role for someone looking for a challenge and wanting to continually grow their skill set in a faced paced, developing organisation within the fibre optics space.
Responsibilities for the IT Technician:
- End user support insuring accuracy
- Suggest enhancements to existing IT infrastructure
- Asset management of hardware/software equipment
- Network installation, configuration and maintenance
- Accurate diagnosis of faults and rectification
- Identifying when to escalate complex queries
- Elevated level of customer service to internal customers
Experience required for the IT Technician:
- MS Office 365 Administration
- ITIL preferable
- Relevant experience/qualification in computer science or relevant courses (CompTIA)
- Adhere to IT governance and processes
- Clean UK driving license
Personable attributes for the IT Technician:
- Strong communicational skills
- Self-Motivated
- Always maintain a professional standard
- Proactive approach to problem solving
- Demonstrate high levels of organisational and time management skills
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