Information & Advice Bank Staff - Wolverhampton, United Kingdom - Age UK Wolverhampton

Description

(August 2023)


JOB TITLE Information & Advice Bank Staff

REPORTS TO:

I&A Manager


HOURS
Fully flexible


SALARY AND BENEFITS
£15 ph


LOCATION
Home with occasional office visit. Initial sessions will be office based.


CLOSING DATE
Ongoing


BACKGROUND AND INTRODUCTION

Age UK Wolverhampton is a charity that aims to promote the wellbeing of all older people in the City, and help to make later life a fulfilling and enjoyable experience.

Age UK Wolverhampton has a vision of a world in which older people can flourish. We provide essential support to everyone over the age of 50 living within the City of Wolverhampton.

Our services include information and advice, home help, friendship groups, organised activities, and a handyperson service.

We recognise that our staff are our most valuable asset, and we aspire to be among the best employers in our sector.

We are currently going through an exciting period of growth, and encourage our staff to grow with us.

We also believe that older people are a valuable asset to the workforce and are happy to consider any suggestions to make jobs more accessible in order to prevent any age discrimination e.g.

job share, flexible hours.


JOB SUMMARY

RESPONSIBILITIES

• Be aware of holistic needs and assessment to identify any other client needs, and signpost or refer back to Information and Advice Manager as appropriate.
• Maintain accurate and confidential records on Charity Log (database) of all advice sought and given.

PERSON SPECIFICATION

ESSENTIAL

• The abilities, skills and knowledge to carry out the above role.
• Common sense.
• Sense of responsibility.
• OTHER
• An enhanced DBS check is a requirement of this role (arranged by ourselves)
• Access to own computer and smart phone

TO APPLY

Job Type:
Zero hours contract


Salary:
£15.00 per hour


Benefits:

• Flexitime

Schedule:

• Flexitime

Experience:

- benefits advice: 2 years (required)

Work Location:
Hybrid remote in Wolverhampton