File Support Assistant - Belfast, United Kingdom - Keoghs LLP

Keoghs LLP

Verified Company

Belfast, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose
The File Support Assistant is to assist with business-critical administrative activities ensuring they run effectively, accurately and to deadlines.

This includes assistance with organising digital files, gathering MI data on legacy systems, file closuresand other legal admin tasks as required by client SLA's and Lexcel requirements.

To be successful you should be able to resolve problematic situations efficiently and have excellent communication and organizational skills.

Key Accountabilities

Duties:

Assist outgoing Partner with labelling and organising digital files.
Project based activities including;
Collating client MI from legacy systems
Driving file closure in accordance with office processes
Assisting the wider team with legal admin tasks such as digital file organising, payment requests, drafting pleadings and coordinating with third parties.

As delegated by team leader:

Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
Attending conferences and Trials with Counsel and note taking
Dealing with routine correspondence
Dealing with general or straightforward queries
Telephone chasing activities

Working Hours 35 hours per week, Monday - Friday. Primary location for this role is the Belfast Office.

Experience, Skills and Qualifications

Essential Skills and Attributes:

Essential

Experience working in a litigation team
Experience using a legal Case Management system
Confident with good telephone and communication skills with people at all levels inside and outside the business
Good IT skills and experience with MS Office including Word and Excel.
Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
Excellent listening, verbal and written communication skills
Good client care skills and ability to work to client guidelines
High level of analytical skills and experience in analysing data
Experience in Management Information reporting and analysis

Required Soft Skills:

An ability to organise and prioritise tasks using initiative
An ability to maintain attention to detail when dealing with repetitive tasks
Ability to work effectively within the Keoghs Shared values
Contributes actively to an environment in which colleagues work cooperatively with each other.
Ability to meet performance targets
Positive, confident and enthusiastic
Ability to prioritise work, keep to deadlines and work under pressure

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values
We listen, are down to earth and supportive

We work together towards a common goal

We're friendly with a can do attitude

We care about our clients

We evolve