Operations Manager - Stoke D'abernon, United Kingdom - Mackenzie Jones

Mackenzie Jones

Verified Company

Stoke D'abernon, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

The Organisation

A high growth multi-channel (D2C & B2B) hospitality business seeking to recruit an experienced operations manager to join their expanding team.

The Role:

Implementing and managing the company KPI's with the Director
Planning, scheduling, and reviewing workload and manpower to make sure targets are being met on a costeffective basis.
Develop and maintain an effective marketing strategy to promote the products, services and image of the brand alongside the Creative Director & TRH, (external creative agency.)
Represent the company in negotiations with customers, suppliers and other key contacts to secure for it the most effective contract terms.
Develop and maintain TQM systems throughout the company to ensure that the best possible products are provided to customers. Continuing to monitor production quality and standards (alongside managers)
Develop and direct the implementation of policies and procedures to ensure that the company

- complies with all health and safety and other statutory regulations. (Elements of HR)

Managing website orders and HPP range/logistics setup
Ensuring the working environment maintains access to quality equipment
Organising senior recruitment hires, as and when required
Monitoring and evaluating manager performance, identifying training needs and organising as necessary
Identifying production bottlenecks and improving process efficiencies
Researching and approaching senior management with outsourcing opportunities
Researching and managing partnership with a fulfilment company to outsource nationwide delivery (must be experts in delivering perishable items)
Manage private health insurance scheme
Ability to process payments and handle sensitive information appropriately

Essential:

Minimum five years strong, proven operational management experience as an Operations
Manager/Director
Operating within F&B, FMCG or hospitality industries preferred
Ability to interpret the P&L and manage budgets effectively
Experience with leading people and elements of HR
Working to agreed deadlines and ability to work autonomously
Technical/operational qualification or equivalent by experience
Sense of ownership and pride in your performance and its impact on the company's success
Critical thinker and problemsolver

Desired: