Customer Experience Executive - Bramhall, United Kingdom - Grassroots Recruitment Limited

Grassroots Recruitment Limited
Grassroots Recruitment Limited
Verified Company
Bramhall, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Customer Experience Executive 22k base, Bramhall


My client is a rapidly expanding, Employee owned Financial services business and is looking for professional Customer Experience Executives to join their flourishing team.


  • At least 1 years' experience in a customer service ( inbound / outbound, telephone based) environment,
  • Outstanding communication and organisational skills,
  • An empathetic and caring attitude
  • The ability to manage queries and enquiries with skill, enthusiasm and professionalism.

Salary :
£ commission

  • Up to 36 days holidays,
  • Monday-Friday, no weekends
  • Employee Owned Company potential of large bonuses
  • Monthly team get togethers,
  • Company incentive targets,
  • Bar and Breakout/Games room
  • Fresh fruit deliveries and more
As the first point of contact dealing with incoming phone enquiries, as well as proactively contacting new clients, you will;

  • Have a a truly exceptional customer focused attitude
  • Ensure that every decision you make puts employees and customers at the centre of your thought process
  • Be driven, ambitious and committed
  • Support colleagues with various projects and administrative tasks and be prepared to take on additional responsibilities
In this rapidly expanding organisation, your main areas of responsibility will be:

  • Customer Care
  • A genuinely proactive approach to delivering outstanding customer care
  • Proactive approach to contacting existing and potential customers,
  • Answering any queries they raise regarding transactions and engagement


This is a fantastic opportunity to join an expanding business at a significant point in their strategic growth plan, and offers support, development and longevity as well as long term career advancement.

**To Apply
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