Credit Control Team Leader - Luton, United Kingdom - Morgan McKinley
Description
This is a great oppertunity to join an amazing team and a market leading business.ROLE
- Lead the credit control team across the group. Have full and complete understanding of all policies, processes and procedures,
- Motivate and provide support to the credit control team.
- Work closely with key departments including the operations team.
- Work with Account Managers and individuals to ensure debts are kept to a minimum.
- Maintain accurate and up to date customer details and account records
- Chase and collect overdue payments
- Use initiative to achieve targeted results, while promoting customer goodwill
- Suggest adjustments to company spreadsheets/databases, handle basic queries and assist in resolving any payment issue
- Use initiative to achieve targeted results, while promoting customer goodwill
- Processing and allocating, unallocated payments as required
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