Client Relationship Manager - Greater London - Eightcap

    Eightcap
    Eightcap Greater London

    6 days ago

    Description

    Eightcap is a dynamic online trading provider, focused on the sale and delivery of exceptional trading tools and professional insights to enable smarter trading, with a commitment to excellence and a passion for delivering trading technology to active clients.

    The company is headquartered in Melbourne, Australia, and has offices in the UK, Cyprus, Bulgaria, Bahamas, and the Seychelles.

    As a pivotal component of Eightcap, our Client Relationship team takes pride in serving as the first point of contact for new clients, guiding them through their trading journey with expertise and technical assistance.

    The primary objective of the Client Relationship Manager role is to assist Retail clients through the full sales journey from application to active trading, whilst also identifying and engaging new opportunities to contribute to overall business growth.

    This position plays a key role in enhancing client satisfaction, driving retention, and reinforcing Eightcap's reputation as a leading online trading business. Through strategic relationship management and pro-active support, the role contributes to the company's growth and long-term success.

    Responsibilities

    • Manage the full Retail sales cycle from first application to active trader
    • Help new Retail clients complete the account onboarding process
    • Build high value long term relationships with Retail clients through first class support and service
    • Help clients with account management best practice, and platform functionality
    • Stay informed about financial markets trends, and the CFD and FX landscape
    • Communicate with existing and prospective clients regarding Eightcap's products and services
    • Assist clients to resolve any issues and ensure high client satisfaction is achieved and maintained
    • Keep accurate and up to date records of client interaction in Salesforce CRM
    • Consistently meet and achieve individual and team performance KPIs
    • Work closely with Compliance to ensure regulatory obligations are met

    Requirements

    • Fluent in Italian and English
    • Bachelor's degree in a relevant field, or at least 2 years' experience in a B2C sales role in financial services, preferably with a CFD and/or Forex broker
    • Knowledge and understanding of financial markets, with an ability to discuss complex subjects in simple terms
    • A good understanding of the Contracts For Difference/Forex industry and platforms
    • Excellent skills in rapport building and maintaining long term relationships
    • A strong passion to work with Retail clients in a professional manner, and provide outstanding customer service
    • High attention to detail, with an ability to meet and maintain regulatory compliance standards
    • Thrive in a target driven, fast paced environment, and be able to consistently meet and exceed KPIs
    • Possess a can-do attitude and be willing to contribute to team success

    Benefits

    • 26 days annual leave (plus bank holidays)
    • Aviva workplace pension
    • Vitality private health insurance
    • Ongoing investment in your career development
    • Parental leave
    • Staff referral bonus program
    • Collaborative team culture
    • Ongoing investment in your career development, including technical and professional training
    • Being part of exciting new projects for the company
    • Regular social activities

    Are you interested in this opportunity but don't meet every requirement? Eightcap endeavors to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.

    We respectfully ask that no recruiters contact anyone at Eightcap regarding this role.


    #J-18808-Ljbffr

  • Work in company

    Relationship Associate/ Relationship Manager

    Only for registered members

    This client-facing relationship opportunity is based in New York and will join one of our client teams, either onsite or centrally-based.The successful individual in this position will be able to make an immediate effective contribution by drawing upon a strong product knowledge ...

    London

    2 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    Job summary · As a Relationship Manager drive new business growth in the property finance sector leveraging your broker network and key industry relationships to meet lending targets. · ...

    London

    5 days ago

  • Work in company

    Relationship Manager

    Only for registered members

    Your career at Deutsche Börse Group · Your area of work as a Relationship Manager involves managing relationships with clients across various regions. · ...

    London

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    Ingeus are currently looking for a Relationship Manager to establish, grow and maximise employer relationships and ensure that suitable vacancies are sourced for and are filled by Ingeus participants across the region or contract area.As our Relationship Manager, you will manage ...

    London

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    A large UK bank based in London seek to recruit an experienced Relationship Manager to join their front office Corporate Banking team. · Ideal candidates should have proven relationship management experience, · ...

    London

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    About EnableEnable is a turnkey design construct and commission business operating across the HV power renewable energy rail and infrastructure sectors. · We work closely with our customers to deliver complex safety-critical projects often acting as a long-term delivery partner r ...

    London

    6 days ago

  • Work in company

    Relationship Manager

    Only for registered members

    The primary objective of the Relationship Management team is to build and maintain relationships with our mid-market Payments and Tax-Free accounts. The Relationship Manager will be responsible for the growth, retention and overall satisfaction of their assigned customers. · Comp ...

    London

    1 week ago

  • Work in company

    Relationship Manager

    Only for registered members

    We are looking for an experienced Relationship Manager/Director to join our client's growing team. · This is a hybrid role ideal for someone with a strong network in the property finance sector who thrives on building relationships structuring deals and driving new business. · ...

    London

    4 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    We currently have an opportunity for a Relationship Manager to join the RLAM Outsourced Operations team on a permanent basis in London. · ...

    London

    1 week ago

  • Work in company

    Relationship Manager

    Only for registered members

    We're looking for a commercially astute and customer-focused Relationship Manager to join our Development Finance team.In this role, you'll be responsible for managing development finance deals from initial assessment through to completion... · ...

    London

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    If you're driven by meaningful client engagement and motivated by building a £600k+ book of business · ...

    London

    4 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    We are looking for a Relationship Manager to take responsibility for Charterpath's relationships with our non-profit partners.This role sits at the heart of Charterpath's mission. · You will be the main point of contact for charities using our volunteer jobs board, supporting the ...

    London £20 - £24 (GBP)

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    Our client are seeking a dynamic and commercially astute Relationship Manager with a solid background in commercial real estate financing to join their growing team. · Originate structure manage portfolio real estate financing clients mid-sized large commercial investments develo ...

    London

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    This job is with London Business School, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. · Develop and maintain strategic partnerships with external companies across various sectors. · Plan and manage on-campus recrui ...

    London

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    About Enable Enable is a turnkey design construct and commission business operating across the HV power renewable energy rail and infrastructure sectors As the business grows strengthening how we manage nurture and expand relationships with both existing and new customers is a st ...

    London, United Kingdom

    5 days ago

  • Work in company

    Relationship Manager

    Only for registered members

    Build and maintain strong business relationships with clients, monitor client business changes and needs. · ...

    London

    1 month ago

  • Work in company

    Relationship Manager

    Only for registered members

    We are seeking a Client Partner (Sales & Relationship Management) to join our London office, focusing on our Banking & Capital Markets clients. This is a client-facing role that combines strategic relationship management with commercial growth responsibilities. · ...

    London Area

    3 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    We are seeking a Relationship Manager to join our team at IPC Systems Inc. This role plays a crucial part in maintaining strong client relationships by guiding new clients through onboarding processes and providing solutions tailored to their needs. · ...

    London Full time

    1 day ago

  • Work in company

    Relationship Manager

    Only for registered members

    If you're driven by meaningful client engagement and motivated by building a £600k+ book of business, this is your opportunity to step into a visible, revenue-driving role within a high performing global learning business. · ...

    London

    2 weeks ago

  • Work in company

    Relationship Manager

    Only for registered members

    We are seeking an experienced Relationship Manager to support organisations delivering meaningful social impact. · ...

    London

    1 day ago

  • Work in company

    Relationship Manager

    Only for registered members

    Your area of work as Relationship Manager involves managing relationships with clients and developing new business opportunities across the UK & Ireland and Americas. · ...

    London Full time

    1 month ago

Jobs
>
Client relationship manager
>
Jobs for Client relationship manager in London