Room Attendant - London, United Kingdom - Doubletree by Hilton London Kensington

Doubletree by Hilton London Kensington

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
HEA2249

Branch:
Doubletree by Hilton London Kensington

Location:
Doubletree by Hilton London Kensington, London (South West)

Salary/Benefits:
£13 per hour, retention bonus plus other benefits

Contract type:
Permanent

Hours:
Full Time

Hours per week:40

Posted date:27/11/2023

Closing date:29/12/2023

Hilton is the world's most recognised hospitality brand and the largest upscale hotel operator in Greater London.

We have a fantastic opportunity for a Room Attendant to join our team at the Doubletree by Hilton London Kensington, a prestigious 4-Star property in bustling Kensington.

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience.

A Room Attendant will also be required to manage guest requests.

Specifically, you will be responsible for performing the following tasks to the highest standards:

Clean guest bedrooms and bathrooms
Vacuum rooms and corridors
Change and replenish bed linen, towels and guest amenities in line with company guidelines
Undertake regular deep cleaning tasks
Restock and maintain the trolley on a daily basis
Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so as to create an uninterrupted or impaired stay for the Guest
Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
Be environmentally aware
Dispose of waste accordingly
Manage guest requests in a timely and efficient manner
Comply with hotel security, fire regulations and all health and safety legislation
Carry out lost property procedures
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Hotel experience
Experience in a similar position

Why you should apply

Servicebased annual leave (increasing up to a maximum of 5 extra days)
Voluntary Medicash Scheme
Employee Friends/Family discounted rates at Heetonoperated hotels and Hilton Go
Referral scheme
Heeton is an expanding company which offers excellent career opportunities.
Exclusive access to the employee recognition reward scheme
Heeton Rewards
Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.

Our central London base puts you within easy reach of some of the world's most famous cultural attractions, with the Royal Albert Hall, London Olympia Exhibition Hall, National History Museum and the Victoria Albert Museum all within a 10-minute drive.

From the vibrant mural that greets you in the lobby to our 116 beautifully designed en suite bedrooms.

A stylish central London hotel with a Georgian façade, meeting facilities, free Wi-Fi and a chic restaurant.

Doubletree by Hilton Kensington is just steps from Gloucester Road Tube station, from where it is six minutes to national rail and coach connections at Victoria station and eight minutes to Paddington station.

Enjoy a night at the Proms in the Royal Albert Hall, 13 minutes walk from the hotel.

Exibitions at the Natural History Museam, Science Museum and the Victoria and Albert Museum are withn easy walking distance and is a five minute taxi ride to Harrods and the shops of Knightsbridge.