Transcription Quality Control/proofreader - Bracknell, United Kingdom - McGowan Transcriptions

Description

About us
McGowan Transcriptions

McGowan Transcriptions was founded in 1993 by Joe McGowan and we're the number one name for transcriptions in the UK.

We transcribe everything from in-depth one-to-one interviews to group discussions with a wide variety of people, on hundreds of topics throughout the country/globe.

Our clients conduct very in-depth analysis of the transcripts we provide, which is why our quality has to be extremely high.

Our reputation is based largely on the exceptional work of our team.

The main tasks for this role are:

• Downloading completed transcripts and checking these against the client template to ensure the correct formatting has been used.
• Check that there are no spelling mistakes and the correct grammar has been used.
• Spot check the transcript against the audio file every five minutes for context and accuracy.
• If the transcriber has marked any unclears in a transcript (these will be timestamped in the document) you will need to listen to every instance and see if you can fill the word in.
• If amendments are required before the transcript can be sent to the client, you will need to send feedback to the transcriber who worked on the file.

This is an extremely pressurized role as we can only afford a certain number of minutes per transcript so the ability to work well under pressure is a must.

Key points

You will be working in our offices in Bracknell for the first few months, and then you will switch to hybrid working - working from home two days per week.

You will be in contact with the wider team daily using our messaging service.

You will start your day by 08:30 if you are on the morning shift, or 12:30 if you prefer the afternoon shift.

This position is 25 hours per week, 5 hours per day, Monday - Friday.


Requirements:

You will have a desire to be adaptable and fit in with the culture of our organisation which is people focussed.

You are able to work efficiently and in a calm manner when Operations are busy such that deadlines are met and customers receive a high level of service.

Excellent grammar skills - GCSE 7+

Experience of working in an office environment

Competent using Windows Operating system, Microsoft Office 365, Teams

Interpersonal, organizational and communication skills

Basic medical terminology would be a help but not essential

A broad range of general knowledge


Job Types:
Part-time, Permanent, Freelance, Zero hours contract


Salary:
£15,000.00-£20,000.00 per year


Benefits:

• Casual dress
• Company events
• Company pension
• Flexitime
• Onsite parking
• Wellness programme
• Work from home

Schedule:

• Day shift
• Monday to Friday