Sales Administrator - Uffculme, United Kingdom - Willie's Cacao

Willie's Cacao

Verified Company

Uffculme, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SALES ADMINISTRATOR - PART TIME

This is a busy multi-tasking role in an entrepreneurial, premium chocolate manufacturer, with c.70% of our customers in the UK and 30% overseas.

Our chocolate is some of the best in the world, made 'bean to bar' from the best single estate cacaos and totally natural ingredients.

We sell in c.30 countries, in top department stores, 5* hotels, cafes and supermarkets. We have a fast paced office environment, where we are very informal but work to a very high standard.

THE ROLE
This role is primarily sales administration, taking and processing customer orders.

However we are a small multi-tasking team and chocolate is quite seasonal so on different days and at different times of year you could be working on a variety of other things.

We are looking for someone who can work 5 mornings a week. So c hours per week

Order Management

Taking all customer orders whether via EDI or direct and inputting them onto SAGE.
Ensuring we have the stock with the right shelf life to meet the order.
Dispatch. Agreeing and booking in pickups and deliveries. Communicating with transport companies regularly for pricing/quotes
Creating necessary export paperwork.

Customer Management

Setting up new customers on our systems, and getting us set up on their systems eg filling in customer set up forms
Giving customers advice and building relationships with them when they order eg telling them if they have not ordered full cases or if they need to order more to get free delivery, introducing them to new products.

Invoicing and Credit control

Checking all new customers on Risk Disk and assessing the risk/credit terms
Invoicing all orders ensuring all relevant discounts are applied.
Maintaining customer and price files on SAGE
Working with finance on credit control; chasing payments and ensuring we do not supply overdue customers

Other

Keeping our brand information up to date with external bodies eg brand bank, customers
Helping organise trade shows
General office administration

SKILLS & EXPERIENCE NEEDED

It is highly likely that you have worked in a similar role in a manufacturing business, so you understand the whole stock management / sales operations process.
Highly organised in planning and managing work where you are always juggling many balls
Intelligent and with lots of common sense to work things out that you haven't done before
Accurate and detail conscious
Proficient excel, word, outlook etc
Someone for whom multi

- tasking is 'fun variety' not 'worrying / off putting lack of order'

Work Remotely

Job Types:
Permanent, Part-time

Salary:
From £12.96 per hour

Expected hours:
per week

Schedule: