Luggage Porter - London, United Kingdom - Guest Experience

Guest Experience

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

"The world is yours with Meliá"

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.

It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

About ME London Hotel, WC2R 1HA

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality.

Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene.

Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologiesThen you connect with the ME by Meliá brand

Salary package:
up to £25,708 plus service charge// Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**
Luggage Porter

Responsibilities will include, but are not limited to:

Take responsibility for all aspects of Health and Safety within the department on a day-to-day basis. To set consistent high standards of Health and Safety in all working practices.
Take part in department's Fire Training and Practices and to ensure safe working practices within the department.
Ensure that you are fully conversant in all the Hotel's Disciplinary and Grievance Policies and Procedures, and the Code of Conduct.
Provide excellent sense of welcome and ensure all guests are greeted using correct phraseology and assistance by opening and closing hotel's entrances.
Carry arriving and departing guests' luggage ensuring the safety and security of such luggage whilst in the hotel's possession.
Display excellence in all communications methods, both formal and informal, written and verbal, at all times.
Handle guest and customer complaints with precision, speed and in a professional manner and to the hotel's procedure.
Be responsible for planning, organising and monitoring the daytoday operation of the department. To ensure the departments overall objectives relate to the Hotel's strategies.

What we are looking for

Driving license
Being able to stand for long periods of time
Passionate about hospitality
Knowledge of London
Be fluent in English

_ Our Benefits Package Includes:
_
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Competitive Salary:

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Holidays:28 days' holiday including 8 public holidays

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Contributory pension scheme:

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Discounted dental and health cover with HSF:

Personal Development:programs designed to support your career right from the start, with unlimited access to online learning platform

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High street discounts:with Perks at Work

At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional.

From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,
VIP **People.

At Meliá Hotels International, we are committed _
_to__ _
_equal opportunities between women and men__ _in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._

- _ We promote our commitment to_ _
_equality and diversity__, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that_ _
_diversity and inclusion among our employees are essential for our success as a global company__._
- _ Additionally, we support the sustainable growth of our industry through_ _
_a socially responsible team__. In this sense, our motto is "_
_Towards a sustainable future, from a responsible present__". Thanks to all our collaborators, we make it possible._

If you want to be
"Very Inspiring People", follow us on:

INSTAGRAM
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TWITTER
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LINKEDIN
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INDEED
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GLASSDOOR

INDFOH