Digital Learning Specialist - London, United Kingdom - Centre People Appointments Ltd

Centre People Appointments Ltd
Centre People Appointments Ltd
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
YC45560

A Japanese IT company is currently recruiting a Digital Learning Specialist to work in their office in London.

In this role you will be responsible for providing digital training to customers, data analysis, user support, and Generative AI tool/LLM creation support.


TYPE:
Contract, full-time (Maternity Cover)


Contract Period:
May Feb 2025, could be extended

WORKING HOURS: 9:00-17:30 from Monday to Friday

SALARY:
Up to £35,000 per annum

LOCATION:
Central London (Currently 3 days in the office, 2 days' work from home - It may change depending on the company's decision.)


Digital Learning Specialist Main Responsibilities:


  • Digital Training
  • Provide customers' management and endusers with IT/digital transformation related lectures onsite and remotely mainly for enhancing customers' digital literacy covering Data analysis and Generative AI tools
  • Design and create concise training materials in documents and videos for endusers
  • Lead planning, scheduling, and holding customers' digital transformation training related activities
  • Motivate end users drawing their interests through following and examining trend and new features of technologies
  • Data Analysis User Support
  • Comprehend business objectives to make recommendations to create Power BI reports
  • Consult Power BI reports creation
  • Assist and optimise Datamart creation for required Power BI report
  • Come up with plans to automate business processes with MS365 tools; closely work with relevant stakeholders and implement the project
  • By reviewing the implementation, make suggestions for future projects and improve the processes
  • Generative AI tool/LLM Creation Support
  • Come up with plans to create effective and specific LLM (Large Language Model) on a Microsoft platform; closely work with relevant stakeholders and implement the project
  • By reviewing the implementation, make suggestions for future projects and improve the models
  • Assist Pre-sales Activities
  • Assist creating presales/proposal documents related with services in BST
  • Customer Management
  • Manage customers' requirements and wishes for both technical and nontechnical matters in Japanese and English
  • Manage and improve relationships with customers
  • Cooperate with our partners and provide excellent customer service
  • Report customer complaints or any problems to Supervisor / Line Manager immediately

Required Skills:


  • Excellent Presentation and Interpersonal skills
  • Experience of Customer Support
  • Business level of fluency in English
  • Basic knowledge and understanding of software development languages, including SQL
  • Basic knowledge of BI tool skills
  • Other skills: project management, documentation

Desired Skills:

  • Basic Knowledge of effective use of Generative AI
  • Knowledge of MS365

Power Platforms:
Power Automate, Power BI and Power App

  • Some understanding of Japanese culture and Japanese language would be advantageous

All applicants for Digital Learning Specialist must have the right to work in the UK as the Company is not able to offer visa support.

Job Types:
Full-time, Permanent


Salary:
Up to £35,000.00 per year


Benefits:


  • Work from home

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have excellent presentation and Interpersonal skills?
  • Do you have basic knowledge and understanding of software development? languages, including SQL

Language:

- business level of English (required)


Work authorisation:

  • United Kingdom (required)

Work Location:
In person


Reference ID:
YC45560
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