Customer Care Specialist - Slough, United Kingdom - S4 Personnel Ltd

S4 Personnel Ltd
S4 Personnel Ltd
Verified Company
Slough, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Ref: 1033

Job Title:
Customer Care Specialist (Temporary)

Location:
Slough

Salary:
£22,000 - £25,000

Length of Assignment:
c6 months - usually this is extended


Our client is a prestigious company on the trading estate in Slough, they are looking for an exceptional Customer Service Executive to work in their team.

Working in the customer service finance team you will work with customers to organise early settlements, maturities and terminations.

You will be happy on the phone, responding to inbound customer and retail-outlet queries, you will also respond in a timelyand professional manner to written enquiries.

All communication must be recorded on the database accurately.

You will need to make outbound calls when appropriate, building relationships and helping with the calculation of rates and commissions.

You will communicateany potential issues to your Team Leaders. You will be trained to meet regulatory standards and this is an essential part of your role.


You will have a constant focus on the needs of your customers, striving to achieve a "best in class" service.


You will likely be working 1 in 3 weekends, though you do get time off in lieu during the week.


This company has a great relationship with the temporaries team, you will be treated with respect and rewarded for your hard work.

S4 is acting as an agency for this role.


At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you.

Registration takes approximately 1 hour.

Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
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