Duty Manager - Stockport, United Kingdom - Grassroots Recruitment Limited
Description
Our client is looking for a full time Duty Manager.This person will work 5 shifts per week which will include Sunday and Monday and you will have responsibility smooth running of the venue whilst on shift.
Shifts will be a combination of early, middle andlates with the earliest start being 7am and the latest finish 11pm but they will be consistent on a weekly basis.
The successful person needs to have exceptional customer services skills, and be comfortable in a busy and varied, customer facing role with theability to lead a small team.
Core duties of the role will include: Managing venue operations - greeting guests, assisting with serving if required, organising staff rotas, etc- Managing Events setting up and running conferences and events, greeting guests, ensuring refreshments have been provided, setting up projectors, etc as required
- Acting as the point of escalation for any guest issues which may arise
- Handing over to the incoming manager at the end of the shift
The role would suit someone who comes from a hospitality, hotel, restaurant, events or similar background who is interested in working with people and providing a high level of customer experience.
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