Key Account Coordinator - Malvern, United Kingdom - Indra Renewable Technologies

Indra Renewable Technologies

Verified Company

Malvern, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Designed, engineered, and manufactured in the UK, Indra offers the best smart charging products on the market using pioneering, patented technology.

With industry leading reliability, Indra's high-quality, high-performance EV smart chargers are easy to install and operate; and are already in use in thousands of home and commercial locations worldwide.

Its products are not only smart for customers, but also deliver maximum results for the grid and minimum impact on the environment.

Indra was founded in 2013 on a mission to create the smartest way to power EVs (electric vehicles).

With its design, R&D, engineering, and manufacturing operations based in Malvern, this British company has fast become a leading EV and smart energy technology business.

It is creating tomorrow's sustainable energy ecosystem today through the use of pioneering technology that integrates the car, the home and the grid.

Indra has designed a range of innovative EV chargers that offer more convenient, reliable, cheaper and sustainable EV charging capability.

The company has also developed the first viable bi-directional V2G (vehicle to grid) charger which allows power to flow both ways, enabling users to control the flow of energy to where it's most needed.

This revolutionary technology means customers are able to access energy when needed and at its cheapest and most sustainable, and it also assists the grid in balancing energy load and demand.

By working with carefully selected professional installer networks, Indra's high-quality, high-performance products are easy to install and operate; and are already in use in thousands of home and commercial locations worldwide.

Benefits available to Indra's employees include:

5% matched Pension
25 days annual holiday allowance in addition to bank holidays
1 day annual volunteering leave
Quarterly Team Building events
Social events
Wellbeing, Health & Safety and Green Forums
Employee referral reward scheme
Long service reward scheme
Discretionary bonus
Benefits Platform (includes cycle2work scheme, retail discounts, eye test voucher, employee assistance programme, health cash plan etc)

Key Responsibilities:

Support the account manager to generate sales among client accounts, including upselling and crossselling
Answering incoming sale calls and provide customers with product and service information
Monitor and respond to all incoming web/landing page enquiries in a timely manner
Operate and maintaining a 'best in class' customer experience
Build and maintain positive and effective working relationships with all customers
Ensure the correct products and services are delivered in a timely manner
Support the account manager to achieve team objectives, such as sales campaigns, Forecasts, and track client account metrics
Identifying opportunities to grow business with existing clients
Coordinate with staff members working on the same accounts to ensure consistent service
Collaborates with the team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions and seek to track and monitor

Maintains working knowledge of products and services sold and keeps updated on industry developments and internal updates.