Exams Training and Communications Co-ordinator - Cambridge, United Kingdom - University of Cambridge

University of Cambridge
University of Cambridge
Verified Company
Cambridge, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

The Team


The Exam Operations and Mitigating Circumstances team sit within Student Administration in Education Services and provides expert administrative support and advice to the University and Colleges relating to delivery of exams and reasonable adjustments for undergraduate and taught postgraduate courses.

It also manages the administration of exceptional circumstances and allowances.


About the Role
This new role supports delivery of assessment to faculties, departments and students.

Due to the significant changes in modes of assessment over the past five years, and the ongoing commitment to diversification of assessment and digital assessment, stakeholders are receiving multiple messages through different mediums.

It's important that the exams training and communications are clear, consistent, timely and are recognised as a trusted source of information.

This role will be building on existing communications that will require review and creation of a new service.


The role holder will:
- develop a multi-channel communications strategy
- develop the exams service as the definitive source of information on exams
- work with colleagues in other departments, develop and deliver all training and communications to users of the digital assessment platforms


The role holder will participate in project development, liaising with colleagues across the exams team and beyond, including students, Examiners, professional services staff, and the central communications team.

- have excellent interpersonal and communication skills
- have experience of developing and delivering training to various stakeholders
- have the ability to work collaboratively as well as independently
- are positive, helpful, approachable and have a diplomatic manner
- able to foster positive working relationships
- are motivated and take initiative
- are highly meticulous, accurate and organised
- are highly flexible and pro-active in approach
- are quick and comfortable to adapt to change
- have strong organisational skills and multi-tasking ability
- are educated to degree level or equivalent relevant experience

In return we would offer you:

  • generous annual leave
  • 41 days (including bank holidays)
- a wide range of competitive benefits including shopping, travelling, and health and wellbeing
- to be a member of Universities Superannuation Scheme
- a supportive, inclusive and engaging working environment
- a clear training plan, with supportive training
- regular check in's with your Line Manager and an annual review
- a Personal and Professional development plan to encourage future growth
- the opportunity to network within the Student Services Centre and individuals across the wider University
- access to various University training courses


The Exams team is part of the Student Administration Service within Education Services and exceptionally, you may be required to work on other tasks within Education Services if there is a change in priorities.

A hybrid work model is possible, however, the role requires some days per week in the office.

During peak examination times, the role holder will need to be in the office full-time which also includes some Saturday and Bank Holiday working.

Interviews will be held on 3 October 2023 in the Student Services Centre.
More jobs from University of Cambridge
See all jobs of University of Cambridge