IT Support Engineer - Bristol, United Kingdom - Hemmersbach UK Ltd

Hemmersbach UK Ltd

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry.

As pragmatic problem solvers, we not only enthuse our customers, butalso make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.

That's why Hemmersbach is The Social Purpose IT Company.

IT Support Engineer

Location:
Bristol City Centre

As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print.

You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues inevery aspect of your work with the client.

You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service - leaving each ticket not only resolved, but with a smile on the user's face - a job welldone.

This is a role where you will have direct influence on people's day-to-day working life.

With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highlyrewarding way.

What we look for:

Previous experience resolving problems sitting with the user.
Strong customercentric levels of service

What we offer:

A highly regarded team member within an exponentially growing international company
Variety: exciting projects and challenges daily and with autonomy
Team Spirit: strong team spirit and a great working atmosphere in a friendly team
Openness: Direct and informal communication even at management level
Career Opportunities: Great possibilities for professional, personal and language training
Initial Help: buddy programme to help you get started, a welcome pack included
A support package that includes: pension, medical cash plan, as well as additional cofunded benefits

Would you like to join our team?
**Please send your CV, together with your availability to interview and salary expectations.