Operations Co-ordinator - London / Gatwick Airport, United Kingdom - IPRS Aeromed

IPRS Aeromed
IPRS Aeromed
Verified Company
London / Gatwick Airport, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
IPRS Aeromed provide expert clinical solutions across a variety of specialist markets and sectors.

We major in security-based environments including custody suites of magistrates and crown courts.

Our services are delivered by highly experienced Paramedics and Nurses lead by our in-house Clinical Team.


IPRS Group are committed to creating a more sustainable environment and back in 2021 founded the IPRS Group Forest with partners Treenation.

We have since planted over 2500 trees offsetting over 900 tonnes of CO2 and love to gift colleagues with trees to celebrate events and achievements You can view our forest, here.


Position:

IPRS Aeromed are currently recruitment for an Operations Co-ordinator to join the expanding team based in the Gatwick office.


The Role:


As
Operations Co-ordinator for IPRS Aeromed you will work closely with operational, administrative and clinical colleagues to deliver the day-to-day operational running of the service.

This role will suit an excellent communicator with good organisational skills and a positive mindset. Full training will be provided along with a structured development plan.

As_ _
_Operations Co-ordinator _your responsibilities include:
To assist in the successful service delivery of the Operations Department, working closely with the General Manager and Clinical Management Team

Regular liaison with Operational, Clinical and finance colleagues both at Gatwick and remote locations

To coordinate and support operationally all clinical team and bank medics undertaking work for IPRS Aeromed ensuring all tasks are planned effectively to meet the client's needs

Utilise a bespoke database for the management of staff and workload

Utilise management information to ensure sufficient resource availability for the demand and work with colleagues to address any projected shortfalls

Answering and/or redirecting queries, requests for information in line with company processes and policies

To assist in the coordination and implementation of key operational projects and new initiatives by supporting the staff involved


Provide shared coverage of the company's on call service overnight on weekdays 19:00 - 07:00 (3 nights a week, one week in four).

Provide shared coverage of the company's on call service at weekends on a rota basis (every six weeks).

Provision of weekend ops support to the Clinical case worker who run operations during this time, mínimal support will be required via phone on a rota basis

To assist in ensuring the on-target delivery of Company and Client Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and Management Information (MI)


If successful, you will be required to provide consent for a DBS check and Home Office security clearance check to be carried out.


Salary up to £27,000 per annum

40 hours per week

permanent position

Requirements:


Who we are looking for

To be seriously considered for this role, please have the following:


Qualifications:

4 GCSE/O level passes A-C or equivalent, including English and Maths or equivalent.


Experience:

Experience working in an office environment desirable but not essential.


Knowledge:


Some basic medical knowledge useful but not essential._ _
Full training provided.

Skills:

Strong interpersonal skills, a great team player and good flexibility.

Highly organised, methodical and a keen eye for detail.

Resilient, adaptable, confident and a great communicator.

Forward thinking and highly resourceful in finding solutions to obstacles


Other information:


Benefits


Colleagues are essential to IPRS Health, which is why we give so much in return for their hard work.

In addition to a competitive salary, we offer a range of benefits, including:


  • Flexible Working
  • IPRS Health Clinical Development Training Program
  • An annual CPD budget to fund for external courses
  • Protected Weekly Hours for Development
  • Company funded membership to ACPOHE
  • Professional Development Opportunities
  • Employee Assistance Programme including free confidential counselling
  • Highstreet discounts
  • 21 days' annual leave plus 8 days' allocated for bank holidays (you will be required to work bank holidays as part of your working pattern).
  • Moving Day Leave
  • Membership of the Company pension scheme
  • Recruit a Friend bonus scheme
  • Environmental Initiatives
  • Westfield Health Cash Plan
  • Free Eye Tests every 2 years
  • Free annual Flu-Vaccination
  • Free Physiotherapy
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