IT Helpdesk Manager - Fulham, United Kingdom - Evolve Recruitment

Evolve Recruitment

Verified Company

Fulham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
IT Helpdesk Support Manager

Location:
Fulham, Chelsea,Shepherds Bush,
Clapham, Putney, Tooting, Kensington, Surbiton, Wimbledon

Salary:
£30,000- £40,000 + Benefits

Key Responsibilities

Provide 1st 3rd line support to circa 100 users over 4 businesses, on site and remote
Knowledge and troubleshooting skills for Windows/Mac hardware and OS
Networking and infrastructure management
Server administration
User management
Liaise with 3rd party suppliers
Ensure backups are successful and restore when necessary, design a backup strategy
Handle equipment purchasing and installation
Ensure that all office equipment is maintained including telephones, photocopiers
Ensure all new starters have the appropriate equipment, workstation, IT equipment
IT Induction for new starters
Managing the deployment, monitoring, maintenance, upgrading and support of organisational IT systems
Ensure high security standards within infrastructure, and be a champion for security the company
Manage our server and network infrastructure in both selfhosted and cloud based environments
Document, track, and monitor problems to ensure timely resolutions

Experience & Skills

Windows and Mac OS
Azure Single Sign on
IT Security
Experience with Azure and AWS
Knowledge of Office 365 suite at admin level
Office Enterprise suite (Microsoft Exchange)
Experience within Helpdesk or IT support role
A self starter, comfortable working with minimum guidance and structure
An enthusiastic learner, keen to learn and develop new data skills and knowledge in an evolving environment
Effective communicator, able to work with colleagues and Senior stakeholders
Experience in Python, Linux, Shell Scripting is advantageous but not desirable