Service Advisor - Worcester, United Kingdom - Autoskills UK
Description
LocationWorcester
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SERVICE ADVISOR
Basic Salary - Up to £26,000
OTE - £30,000 +
Working Hours - Monday to Friday 8am to 6pm (1-2 Saturdays 8:30am to 12:30pm)
Location - Worcester
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements
- Updating customers with technical issues
- Dealing with complaints
- Seize opportunities for up selling products
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Must be money motivated with confidence in up selling
- Must be fully customer focused, presentable and professionally dressed
- Ability to thrive within a busy service department
- Full clean UK Driving Licence
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