Radiology Bookings Officer - Frimley, United Kingdom - Frimley Health NHS Foundation Trust
Description
Making appointments for patients for general and specialized x-ray examinations, general and Gynae Ultrasound examinations, CT and Interventional examinations in the Radiology Department.
Checking patients on EPIC and updating/amending details as necessary. Working on ICE checking bloods. Liaising with the nursing staff and Consultant Radiologists when necessary.Explaining appropriate instructions regarding preparation before ultrasound or special examinations. Making appointments by letter or by telephone. Communicate with other health care workers eg. Doctors, medical records personnel and others on a daily basis.
Receive patients at Radiology Reception if required and book them in.
Accurately record patient information on EPIC Provide a caring service to the patients at all times by being friendly and approachable.
Receive and deal with telephone enquiries and liaise with any other staff/departments as required. Ensure patient confidentiality is observed and maintained in respect of all patient information.Participate in any weekend and out of hours duties. Carry out duties at other sites within the Trust as required on an occasional basis.
Carry out any other duties relevant to the post as requested by the Radiology Bookings Manager or Radiology Service Manager.
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